1. Who we are
cb PRIME Exports Limited ("CBPRIMEX", "we", "us", or "our") operates this website and related business communications from New Delhi, India. For privacy questions, contact us at business@cbprimex.com or +91 97737 47728.
2. Information we collect
We may collect information you voluntarily provide, including:
- Name, company name, and job title
- Email address and phone number
- Enquiry details, product interests, and message content
- Technical data such as browser type, device, and approximate location from server logs
3. How we use information
We use collected information to:
- Respond to enquiries and partnership requests
- Provide manufacturing, sampling, and export-related communications
- Improve website performance, security, and content
- Comply with legal and regulatory obligations
We do not sell personal information.
4. Cookies and analytics
Our site may use essential cookies and privacy-conscious analytics (for example, aggregated traffic insights) to understand how pages perform. You can control cookies through your browser settings.
5. Sharing of information
We may share information with trusted service providers who help us operate email delivery, hosting, or communications—only as needed to perform those services. We may also disclose information when required by law or to protect our rights and users.
6. Data retention
Enquiry and contact records are retained only as long as needed for business follow-up, relationship management, and legal requirements, after which they are deleted or anonymised where practical.
7. Your choices
You may request access, correction, or deletion of personal information we hold about you by emailing business@cbprimex.com. We will respond within a reasonable timeframe subject to applicable law.
8. Security
We apply reasonable administrative and technical safeguards to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. International transfers
Because we work with partners worldwide, information may be processed in India and other countries where we or our providers operate. We take steps appropriate to the context of those transfers.
10. Updates
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the site after updates means you acknowledge the revised policy.